What is the role of a tertiary caller in an active shooter incident?

A tertiary caller plays a crucial role during an active shooter incident by gathering information from on-site witnesses or others who may have insight into the situation. This role is important because tertiary callers can relay vital information, such as the location of the shooter, the number of people involved, or descriptions of individuals, to authorities. This can help law enforcement respond effectively and in real-time based on accurate and current data.

This process of information gathering is essential in chaotic situations where immediate decisions must be made, and it enhances the overall situational awareness for responders. By consolidating reports from various individuals, tertiary callers can provide clearer and more cohesive accounts of what is happening, which facilitates a coordinated response.

The other roles mentioned, such as having direct contact with law enforcement or coordinating evacuation efforts, while significant, do not specifically align with the primary purpose of the tertiary caller, which focuses on information collection rather than direct action or command during the incident.