Why are secondary callers less prioritized in active shooter response?

The selection indicating that secondary callers have not witnessed the event directly is accurate because their information is generally considered less immediate and credible compared to firsthand accounts. In an active shooter scenario, emergency responders prioritize real-time, relevant information that can help them assess the situation and respond effectively.

Eyewitnesses, or primary callers, provide details that are critical for understanding the dynamics of the incident, such as the shooter's location, potential victims, and the nature of the threat. Secondary callers, who may only have heard about the situation secondhand or are relaying information from others, lack this direct experience and therefore their accounts may not capture the urgency or specifics of the situation accurately.

Additionally, the context in which secondary callers operate can lead to variations in the quality and usefulness of the information they provide, which can detract from the response team's ability to quickly manage the threat. This prioritization is essential for ensuring responders can allocate their resources and attention effectively where they are most needed during a crisis.